. Write a press release
Send out a press release detailing your
business proposition and what makes it unique. Target all relevant
newspapers, websites, magazines and radio. Do this even if you think
your product isn't the most exciting. It could be a slow news day and
you might be exactly what they're looking for.
2. Use Twitter
Set
up a Twitter account for your business. You need to make people aware
of you and your products or services. If you have a shop or stall,
tweet your whereabouts. Twitter's also a fantastic way to spread
discounts and offers: tweet out every time you're offering a bargain.
Tweet regularly enough and pretty soon you'll have an army of followers,
or as they're known in the business world, potential customers.
3. Use Facebook
Set
up a Facebook page for your business. Upload photos of your products
and update your status to let customers know what you're up to. It's
another way of letting people know you exist and makes you look
professional.
4. Set up a website
For a business to be
successful today it's essential that you have a website. The first thing
a customer will do when trying to find out about your business is
Google it. An attractive website can make your business look ultra
professional and should be the home of your online presence. Your social
media channels should link back to your website as much as they can.
This will help drive traffic to your site and is another way of creating
sales.
5. Start a blog
This is a fast way to keep your
website relevant. It could also encourage people to spend longer on your
website and will encourage repeat visitors. You should style yourself
as an expert on your particular field or industry. It's the perfect way
to enforce brand messages and engage with customers. If people read and
like your posts, they'll respect your brand even more.
6. Email marketing
Email
lets you communicate with thousands of customers or potential customers
at the touch of a button. And, for smaller mailing lists, it's usually
free. Get customers to fill in a form with their email address on it
whenever they buy from you and have a 'Sign up for more information'
field on your 'Contact us' page. This will help you build a list of
email addresses to contact whenever you have a new product or offer.
7. Convert your customers into promoters
Potential
customers are a million times more likely to use your business if its
been recommended by a friend. So why not turn your customers into brand
ambassadors? Give them a discount on products if someone they
recommended buys something from you. That way they'll be singing your
praises and getting you more customers in the process.
8. Turn your customers into fans
You
only have to look at the outpouring of respect for Steve Jobs in the
past few days to understand the power of brand loyalty and the impact of
a visionary leader. You need to make your service and product - even
yourself- so positive that customers can't wait to tell their mates
about it.
9. Offer a discount card
It's a great way to
reward customers for their loyalty and persuade them to keep using your
business. For example, 'buy 9 t-shirts, get the tenth one free'. In
order to get the free one, the customer may buy more than he originally
intended. This tactic is a favourite of major companies such as
Starbucks and McDonalds.
10. Get happy customers to tell you
Encourage
customers to write a short email or letter about the positive
experience they had when using your business. Put these testimonials on
your website and maybe frame some exceptional ones in your shop/office.
People will be more willing to use you if they see that other customers
have had a positive experience.
11. Run a competition
Give
something away and get people talking about your business. You could
run a competition from your shop and advertise it online. This could get
more people visiting your shop: more people will see your awesome
products and ultimately buy from you.
12. Offer to write for a trade magazine or website
A
sole traders is the CEO, CTO, FD and CMO of their business. That makes
them experts in every aspect of running their venture and their
industry. So offer to write a blog on your business for a trade
publication. It's another way of getting your business known and makes
you look even more reputable.
13. Try and win an award
Entering
for an industry award can be easy. For some, all you need to do is
write an application. If you're successful, local press may be
interested in speaking to you and it's another accolade to put on your
website or business card. It also gives customers confidence in your
business.
14. Form a partnership
For sole traders, a
business partnership can be a godsend. Pairing with another business
means that you will have access to their network of customers. You can
also pool contacts and share advice. Want an example? A freelance
marketing expert could team up with a sole trader in the printing
industry. This way, the marketing expert can give advice and help with
some social media advertising for the printing firm, while the printers
can provide the marketer with branded stationary for his or her client.
15. Help out a local charity
Help
organise a fundraising event or give 5% of your earnings from a
particular product or campaign to charity. It will win your business
brownie points in the local community and may even get some coverage in
the press. TOMS footwear has made corporate social responsibility
synonymous with its brand. Its USP is: " With every pair you purchase,
TOMS will give a pair of new shoes to a child in need."
16. Ask experts to write on your website
Just
like you, thousands of other businesses and people are looking to
market themselves. If they're relevant, why not allow them to write a
comment piece and post it on your website? Regular updates help your
website to climb the Google rankings and guest posts are great link
bait: your blogger will tell everyone they know to read it!
17. Get on YouTube
Have
a YouTube page where you can put videos of your business. If you're a
carpenter, film yourself building your latest project. If done well, it
can show customers that you really care about what you're creating. It
also gives customers an opportunity to see how much effort goes into
building that chest of drawers. The same can be done for people selling
burgers or even cleaning offices.
18. Make a memorable business card
Business
cards are cheap to make and a great way of ensuring people remember
your business. When you meet potential customers at an event, give them
your business card. If it's fun and memorable they may show it to
friends. Effectively they're marketing your business for you.
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